1. Purpose
This Privacy Policy explains how JINFO Certification collects, uses, stores and protects the personal data of users of its platform, including certification.jinfo.systems and certification.jinfo.fr.
It applies to visitors, learners, candidates, customers, partners and users of the services provided by JINFO Certification.
2. Data collected
Depending on how the platform is used, JINFO Certification may collect the following categories of data:
- identification data: first name, last name, email address, country, language;
- account data: technical identifiers, account status, login history;
- learning data: courses viewed, progress, completed activities, test results, certificates obtained;
- payment data: payment status, amount, currency, transaction reference, payment method used;
- billing data: billing profile, country, address, information required to issue receipts or invoices;
- technical data: IP address, browser, device, technical logs, cookies or similar identifiers;
- verification data: certificate identifier, QR code, verification link, certificate status.
JINFO Certification only requests data necessary for the operation of the platform and related services.
3. Purposes of processing
Personal data may be used to:
- create and manage user accounts;
- provide access to courses, tests, learning paths and certificates;
- track learning progress;
- manage payments, receipts, invoices and paid access;
- generate, issue and verify certificates;
- ensure platform security;
- prevent fraud, abuse or attempts to bypass rules;
- provide user support;
- improve the user experience, content and services;
- comply with applicable legal, tax, accounting or regulatory obligations.
4. Legal basis
Depending on the situation, data processing may be based on:
- performance of a contract or pre-contractual measures;
- the user’s consent, where required;
- JINFO Certification’s legitimate interest, particularly for security, service improvement and fraud prevention;
- compliance with legal, tax, accounting or regulatory obligations.
5. Payments and billing
Payments may be processed by third-party payment providers. JINFO Certification does not store full bank card details.
Information required to confirm payment, activate access, issue receipts or invoices and maintain accounting traceability may be retained.
Depending on the country, billing profile and payment method, certain documents may be generated automatically or manually.
6. Certificates and public verification
When a certificate is issued, certain information may be used to enable verification, including:
- certificate identifier;
- certificate holder’s name;
- name of the course or certification;
- issue date;
- certificate status;
- QR code or verification link.
The verification page may be accessible to anyone with the link or QR code in order to confirm the authenticity of the certificate.
7. Cookies and similar technologies
The platform may use cookies or similar technologies to:
- ensure the technical operation of the website;
- maintain the user session;
- remember certain preferences;
- secure access;
- measure platform usage;
- improve the user experience.
Where required by law, the user’s consent may be requested for certain non-essential cookies.
8. Data retention
Personal data is retained for as long as necessary for the purposes for which it was collected.
Certain data may be retained for longer where necessary to:
- comply with legal, tax or accounting obligations;
- retain proof of a transaction;
- enable certificate verification;
- prevent fraud or manage disputes;
- maintain the user’s learning history.
When data is no longer necessary, it is deleted, anonymized or archived in accordance with applicable rules.
9. Data sharing
Personal data may be shared with:
- technical service providers required for the operation of the platform;
- payment service providers;
- hosting, email, security or analytics providers;
- accounting or billing providers where necessary;
- competent authorities where required by law.
JINFO Certification does not sell users’ personal data.
10. International transfers
Some technical providers or services used by the platform may be located outside the user’s country of residence.
Where applicable, JINFO Certification seeks to implement appropriate safeguards when required by applicable regulations.
11. Security
JINFO Certification implements reasonable measures to protect personal data against unauthorized access, loss, alteration, disclosure or destruction.
These measures may include access controls, technical logs, authentication mechanisms, backups and appropriate security practices.
As no system can be completely secure, users must also protect their credentials and report any suspicious activity.
12. User rights
Depending on applicable regulations, users may have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw consent where processing is based on consent.
To exercise these rights, the user may contact JINFO Certification through the contact details or forms available on the platform.
Identity verification may be required before processing the request.
13. Minors’ data
The platform is primarily intended for professional users, adult learners or persons authorized to follow the training offered.
Where a minor uses the platform, they must do so with the consent of their legal representative when required by law.
14. Changes to this Policy
JINFO Certification may amend this Privacy Policy to reflect changes to its services, tools, legal obligations or internal practices.
The applicable version is the one published on the platform at the time of use.
15. Contact
For any question regarding the protection of personal data, the user may contact JINFO Certification through the contact details or forms available on the website.